CRM and ticketing system for bus carriers

BUSPORTAL uses a transparent and flexible pricing model that already includes the platform fee and service maintenance. You can choose a fixed monthly fee based on the size of your fleet, or a minimal fixed fee + 1% of the value of registered tickets — a convenient option for carriers with seasonal fluctuations in passenger traffic.

The BUSPORTAL subscription includes a ready-to-work system with all the tools a carrier needs: • a CRM system for managing trips, bookings, the fleet and finances; • your own booking website with SEO-optimized route pages and a passenger account; • a Telegram bot for passengers with trip search, booking and online payment; • a driver Android app — QR boarding, payments, luggage, cash register; • a transfer network, open-date tickets, seat selection on a real bus layout; • marketing tools: autoposting to Telegram groups, targeted Viber/SMS and email campaigns, promo codes and offers; • displaying your trips on Google Maps; • GPS tracking of buses and live tracking for passengers; • service maintenance — support, updates, backups and team assistance (see "What does service maintenance include?"). Besides the product, you get a team of experienced designers, developers and system administrators: we will help with promo flyer design, integration with your tools, development of new features, domain migration and Google advertising. Not included in the subscription: payment system fees and the cost of Viber/SMS messages from third-party operators — these are paid at the providers' rates.

Service maintenance ensures uninterrupted operation of BUSPORTAL, continuous development of the platform and prompt assistance for your team. Service maintenance includes: • technical support for users; • consultations on working with the system; • regular platform updates and access to new features; • bug fixing and keeping the system stable; • monitoring the health of the services; • data backups; • help with setting up new routes, buses, trips and users; • training of new employees (according to the chosen plan); • help with setting up payment services (LiqPay), Viber/SMS campaigns and other integrations; • consultations on making the most of BUSPORTAL's capabilities. Service maintenance is not only support, but also continuous development of your system, so that it meets the needs of your business and remains a modern tool for managing transportation.

Yes. BUSPORTAL is constantly evolving, so minor improvements, interface enhancements and features that would benefit most carriers and fit the platform's concept can be implemented as part of its development. Custom modifications, non-standard functionality, integrations or changes built solely for the needs of an individual client are carried out as a separate project and paid for additionally.

No, BUSPORTAL can work as a standalone admin panel without a website. However, if you need a customer website for ticket sales, the system allows you to create one from scratch and fully synchronize it with the CRM.

Yes, each driver has their own interface: they can add luggage, process payments, scan tickets, and manage the cash register. For the business owner, this means operational transparency, control of cash and cashless payments, and full reporting for each trip.

Yes, the CRM has a separate module for luggage and parcel accounting. In one interface, you can register, track, and monitor their transportation. This simplifies logistics and helps avoid confusion.

The system optimizes customer work, automates routine processes, and provides transparent trip and fleet management. The owner gets a tool for full control and analytics, while passengers get a modern ticket booking service and convenient interaction with the carrier.

Launching BUSPORTAL takes from 1 business day. If you do not have your own website yet, we will provide a ready-made site based on one of our templates or develop a unique website tailored to your needs and brand identity. If you already have a website, we will integrate it with BUSPORTAL or migrate it to our platform. From the carrier, usually only the following is needed: • logo and brand colours; • trip schedule; • photos of the buses (optional); • LiqPay registration to accept online payments; • SMS-Fly registration to send messages via Viber and SMS. We take care of all technical setup, branding, integrations and system launch. Within a few days you will be able to accept online bookings and sell tickets through your own website, without depending on aggregators. From you — only the necessary information and access. From us — a fully operational system, staff training and support at every stage of the launch.

An aggregator sells tickets on its own platform and brings its own audience. A CRM helps the carrier manage their own sales, trips and passenger base. These tools can work together if the aggregator is used as an additional channel.

In BUSPORTAL the website and the CRM are one system: changes to trips, schedule, seats and prices are instantly reflected both in the admin panel and on the website where the passenger buys.